FAQ
Q1. How much is the customs duty?
We have contacted the shipping company (DHL) directly and asked them, but they said they do not know before shipping.
After the product has been shipped, DHL will contact you about the shipment at the email address you entered.
If you contact them, there is a possibility that they will be able to tell you in advance.
We apologize for any inconvenience this may cause, and thank you for your patience.
Q2. Is it possible to declare customs duty at a lower rate or as a gift?
We are very sorry, but it is not possible to declare goods at a lower price or export them as "gifts".
This is illegal according to US and international government regulations.
If you have any questions, please feel free to contact us.
Thank you for your cooperation.
Q3. Is there any way to keep the tariff as low as possible?
You can increase the possibility of reducing the customs duty by choosing ems international shipping.
You can find more details on our ABOUT SHIPPING & CUSTOMS page, so please take a look here.
Q4. I would like to have items purchased separately shipped together.
In this case, please contact us and let us know your order number and that you want us to ship them together.
The shipping cost will be lower if you ship them together, but please note that the shipping time may be delayed due to the timing of product arrival.
We will refund the difference between the two shipping charges after the items are shipped.
We have contacted the shipping company (DHL) directly and asked them, but they said they do not know before shipping.
After the product has been shipped, DHL will contact you about the shipment at the email address you entered.
If you contact them, there is a possibility that they will be able to tell you in advance.
We apologize for any inconvenience this may cause, and thank you for your patience.
Q2. Is it possible to declare customs duty at a lower rate or as a gift?
We are very sorry, but it is not possible to declare goods at a lower price or export them as "gifts".
This is illegal according to US and international government regulations.
If you have any questions, please feel free to contact us.
Thank you for your cooperation.
Q3. Is there any way to keep the tariff as low as possible?
You can increase the possibility of reducing the customs duty by choosing ems international shipping.
You can find more details on our ABOUT SHIPPING & CUSTOMS page, so please take a look here.
Q4. I would like to have items purchased separately shipped together.
In this case, please contact us and let us know your order number and that you want us to ship them together.
The shipping cost will be lower if you ship them together, but please note that the shipping time may be delayed due to the timing of product arrival.
We will refund the difference between the two shipping charges after the items are shipped.